Retail Frequently Asked Questions
How do I place a retail/library order?
If you qualify for a discount you must place your order directly through our office.
If you do not qualify for discounts, you may place your order directly through
our online store.
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In Canada
Call toll free at 1-800-661-9017 Monday to Friday between
8:30 am and 4:30 pm Mountain Standard Time, or fax your order
to 1-800-424-7173.
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In the US
Call toll free at 1-800-518-3541 Monday to Friday between
8:00 am and 4:30 pm Pacific Standard Time (11:00 am – 7:30 pm EST)
or fax your order to 1-800-548-1169.
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How can I get a catalog?
Email with
your name and complete address and we will send you our catalog.
How do I get new book updates?
Email and
we will include you on our email list for updates.
What is your return policy?
Please refer to our Terms & Conditions page for further information.
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